Terms & Conditions

 

Class Cancellation/Return Policy, Book Shipment

Mark Bakos & Associates must receive advanced notice of 7-days or more prior to the scheduled class or test date to be eligible for a one-time courtesy reschedule.
If a test or class date is rescheduled less than 7-days before the scheduled date, a reschedule fee of $75.00 will apply to each person in a rescheduled class There is a $99.00 fee to retake the paper exam and $129.00 to retake the online exam.
Reschedule fees are non-refundable.
Any unused class or test fees must be redeemed within 6-months or be forfeited.

Mark Bakos and Associates are not responsible for late book deliveries due to late registrations and Mark Bakos and Associates is not responsible students  unsatisfactory results of exams.

Mark Bakos and Associates Inc reserves the right to reschedule, postpone or cancel a class session due to adverse weather conditions, low attendance, or scheduling conflicts.
Student Cancellation Policy
All Sales are final. Cancellations not accepted. Registrations can be placed in hold status for a period of 6 months or switched to another student.

All books are shipped to the student through the UPS with tracking numbers. If the book does not arrive at the intended destination, Mark Bakos and Associates will replace the book. Once the book is delivered, as determined by the UPS tracking number, then it is up to the recipient to locate the package. If the recipient does not locate the package, it is up to the recipient to purchase another book from Mark Bakos and Associates.

Exam accommodations (for language barriers, learning disabilities, etc..) must be approved directly through ServSafe at least 10 days in advance of scheduled exam. You can request an exam accommodation form via email. Send form requests to info@mbakosassociates.com.

Online Course Cancellation/Return Policy

Mark Bakos & Associates must receive advanced notice of 7-days or more prior to the scheduled class or test date to be eligible for a one-time courtesy reschedule.

If a test date is rescheduled less than 7-days before the scheduled date, a reschedule fee of $75.00 will apply to each rescheduled test.

Reschedule fees are non-refundable.

Any unused class or test fees must be redeemed within 6-months or be forfeited.

Mark Bakos and Associates Inc reserves the right to reschedule, postpone or cancel a class or testing session due to adverse weather conditions or low attendance.

Student Cancellation Policy
All Sales are final. Cancellations not accepted. Registrations can be placed in hold status for a period of 6 months or switched to another student.

Changes To Registration.   Any changes to registration such as changing student MUST be done within 30 days. After 30 days of registration, no changes will be allowed.

Online Proctored Exam Codes purchased through us, need to be used within 3 months of date of purchase. Once the 3 month period has passed, you will need to purchase a new code.

Proctored Exams Refund Policy

Mark Bakos & Associates must receive advanced notice of 7-days or more prior to the scheduled test date to be eligible for a one-time courtesy reschedule.

If a test date is rescheduled less than 7-days before the exam scheduled date, or the student is a no-show, the testing fee is forfeited.

Reschedule fees are non-refundable.

Any unused test fees must be redeemed within 6-months or be forfeited
Mark Bakos and Associates Inc reserves the right to reschedule, postpone or cancel a class or testing session due to adverse weather conditions or low attendance.

Online Proctored Exam Codes purchased through us, need to be used within 3 months of date of purchase. Once the 3 month period has passed, you will need to purchase a new code.

Retest Cancellation/Return Policy

Mark Bakos & Associates must receive advanced notice of 7-days or more prior to the scheduled test date to be eligible for a one-time courtesy reschedule. If a test date is rescheduled less than 7-days before the scheduled date, or the student is a no-show, the testing fee is forfeited.

Refunds will not be provided for student cancellations.

Food Handler Course

All sales are final

Home Study Course

All sales are final

Mark Bakos & Associates must receive advanced notice of 7-days or more prior to the scheduled class or test date to be eligible for a one-time courtesy reschedule.
If a test or class date is rescheduled less than 7-days before the scheduled date, a reschedule fee of $75.00 will apply to each person in a rescheduled class There is a $99.00 fee to retake the paper exam and $139.00 to retake the online exam.
Reschedule fees are non-refundable.
Any unused class or test fees must be redeemed within 6-months or be forfeited.

Mark Bakos and Associates are not responsible for late book deliveries due to late registrations and Mark Bakos and Associates is not responsible students  unsatisfactory results of exams.

Mark Bakos and Associates Inc reserves the right to reschedule, postpone or cancel a class session due to adverse weather conditions or low attendance.
Student Cancellation Policy
All Sales are final. Cancellations not accepted. Registrations can be placed in hold status for a period of 6 months or switched to another student.

All books are shipped to the student through the USPS with tracking numbers. If the book does not arrive at the intended destination, Mark Bakos and Associates will replace the book. Once the book is delivered, as determined by the USPS tracking number, then it is up to the recipient to locate the package. If the recipient does not locate the package, it is up to the recipient to purchase another book from Mark Bakos and Associates.

Online Proctored Exam Codes purchased through us, need to be used within 3 months of date of purchase. Once the 3 month period has passed, you will need to purchase a new code.

Book Cost

In the event the student needs to purchase a book, the cost of the book is $75.00 including shipping