In-person Class Cancellation/Return Policy, Book Shipment
All sales are final.
Mark Bakos & Associates must receive advanced notice of 7-days or more prior to the scheduled class or test date to be eligible for a one-time courtesy reschedule.
If a test or class date is rescheduled less than 7-days before the scheduled date, a reschedule fee of $75.00 will apply to each person in a rescheduled class There is a $99.00 fee to retake the paper exam and the fee to retake the online exam will range from $109 to $129..
Reschedule fees are non-refundable.
Any unused class or test fees must be redeemed within 6-months or be forfeited.
Mark Bakos and Associates are not responsible for late book deliveries due to late registrations and Mark Bakos and Associates is not responsible students unsatisfactory results of exams.
Course book if purchased will be mailed to you within 5-7 business days (If you register for an event that is more than 4 weeks out, your study book may not be mailed immediately, therefore may take longer than 5-7 business days).
Mark Bakos and Associates Inc reserves the right to reschedule, postpone or cancel a class session due to adverse weather conditions, low attendance, or scheduling conflicts.
Student Cancellation Policy
All Sales are final. Cancellations not accepted. Registrations can be placed in hold status for a period of 6 months or switched to another student.
All books are shipped to the student through the USPS/UPS with tracking numbers. If the book does not arrive at the intended destination, Mark Bakos and Associates will replace the book. Once the book is delivered, as determined by the USPS/UPS tracking number, then it is up to the recipient to locate the package. If the recipient does not locate the package, it is up to the recipient to purchase another book from Mark Bakos and Associates.
Exam accommodations (for language barriers, learning disabilities, etc..) must be approved directly through ServSafe at least 10 days in advance of scheduled exam. You can request an exam accommodation form via email. Send form requests to info@mbakosassociates.com.
Online Course + Online Exam Cancellation/Return Policy
All sales are final.
Online course & Online exam fees are non-refundable. We can switch you to an in-person class and/or exam, if you haven’t started your online course and before any codes expire. Once you have started the online course, or if your code has expired. There will be additional fees..
Student Cancellation Policy
All Sales are final. Cancellations not accepted. Registrations can be placed in hold status for a period of 6 months or switched to another student if the course has not been started and any codes issued have not expired.
Online Proctored Course & Exam Codes purchased through us, need to be used within 3 months of date of purchase. Once the 3 month period has passed, you will need to purchase a new code (Between $109.00 & $129.00). After 6 months all unused fees will be forfeit and entire product will need to be purchased new.
Proctored Exams Refund Policy
All sales are final.
Mark Bakos & Associates must receive advanced notice of 7-days or more prior to the scheduled test date to be eligible for a one-time courtesy reschedule.
If a test date is rescheduled less than 7-days before the exam scheduled date, or the student is a no-show, the testing fee is forfeited.
Reschedule fees are non-refundable.
Any unused test fees must be redeemed within 6-months or be forfeited
Mark Bakos and Associates Inc reserves the right to reschedule, postpone or cancel a class or testing session due to adverse weather conditions or low attendance.
Online Proctored Exam Codes purchased through us, need to be used within 3 months of date of purchase. Once the 3 month period has passed, you will need to purchase a new code (Between $109.00 & $129.00). After 6 months all unused fees will be forfeit and entire product will need to be purchased new.
Retest Cancellation/Return Policy
All sales are final.
Mark Bakos & Associates must receive advanced notice of 7-days or more prior to the scheduled test date to be eligible for a one-time courtesy reschedule. If a test date is rescheduled less than 7-days before the scheduled date, or the student is a no-show, the testing fee is forfeited.
Refunds will not be provided for student cancellations.
Food Handler Course/ HACCP / RAMP/ Allergen Awareness.
All sales are final. Course must be started within 30 days of the date of purchase and must be completed within 90 days of purchase or course may expire and a new course will need to be purchased.
Home Study Course
All sales are final
Mark Bakos & Associates must receive advanced notice of 7-days or more prior to the scheduled in-person exam to be eligible for a one-time courtesy reschedule.
If a test date is rescheduled less than 7-days before the scheduled date, a reschedule fee of $75.00 will apply to each person in a rescheduled class There is a $99.00 fee to retake the paper exam and between $109 and $129.00 to retake the online exam.
Reschedule fees are non-refundable.
Any unused class fees must be redeemed within 6-months or be forfeited.
Mark Bakos and Associates are not responsible for late book deliveries due to late registrations and Mark Bakos and Associates is not responsible students unsatisfactory results of exams. (If you register for an event that is more than 4 weeks out, your study book may not be mailed immediately, therefore may take longer than 5-7 business days).
Mark Bakos and Associates Inc reserves the right to reschedule, postpone or cancel a class session due to adverse weather conditions or low attendance.
Student Cancellation Policy
All Sales are final. Cancellations not accepted. Registrations can be placed in hold status for a period of 6 months or switched to another student if requested before any issued codes expire.
All books are shipped to the student through the USPS/UPS with tracking numbers. If the book does not arrive at the intended destination, Mark Bakos and Associates will replace the book. Once the book is delivered, as determined by the USPS tracking number, then it is up to the recipient to locate the package. If the recipient does not locate the package, it is up to the recipient to purchase another book from Mark Bakos and Associates.
Online Proctored Exam Codes purchased through us, need to be used within 3 months of date of purchase. Once the 3 month period has passed, you will need to purchase a new code (Between $109.00 & $129.00). After 6 months all unused fees will be forfeit and entire product will need to be purchased new.
Book Cost
In the event the student needs to purchase a book or replace a lost book, the cost of the book is $75.00 including shipping
Virtual Class
All sales are final
Mark Bakos & Associates must receive advanced notice of 7-days or more prior to the scheduled class or test date to be eligible for a one-time courtesy reschedule.
If a test or class date is rescheduled less than 7-days before the scheduled date, a reschedule fee of $75.00 will apply to each person in a rescheduled class There is a $99.00 fee to retake the paper exam and between $109 and $129.00 to retake the online exam.
Reschedule fees are non-refundable.
Any unused class or test fees must be redeemed within 6-months or be forfeited.
Online Proctored Exam Codes purchased through us, need to be used within 3 months of date of purchase. Once the 3 month period has passed, you will need to purchase a new code (Between $109.00 & $129.00). After 6 months all unused fees will be forfeit and entire product will need to be purchased new.
An additional $40 fee will be required if you choose to change from virtual to in‑person class & exam. Additional fees will be charged if a course book is requested with this change. If you make this change to an in-person event within 7 days of the scheduled virtual class – rescheduling fees will apply.